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POLICIES AND LEGAL INFORMATION
Welcome to madeintogo.com,
Thank you for choosing to make your online purchases on this site. We provide you with products and services according to the conditions defined in these subsections.
I. GENERAL CONDITIONS OF USE (GCU)
NB: Please read carefully the conditions of use of the Services of the site. By using our Services, you agree to be subject to these conditions.
1. Online communications
By using the Made in Togo services, you agree to receive from us electronic messages of an advertising nature on the products and services of the platform www.madeintogo.com. You accept all information, disclosures and other communications that we will send to you electronically. We will communicate with you from your fixed or mobile devices, by electronic means (emails, SMS).
2. Intellectual property, copyright
All content present or made available through the services of madeintogo.com, such as images, audio, videos, texts, digital downloads, data (prices or product lists, etc.) and logos are protected by intellectual property law. Therefore, you must not use them without our express written permission.
3. Trademarks
The trademarks that appear on the services of madeintogo.com are the property of the promoters. As such, the brands, logos, graphics, page headers, buttons, scripts and service names used on Made In Togo cannot be used in any way to cause confusion among customers (buyers, merchants) under penalty of legal action against the perpetrators of such wrongdoing.
4. License and Access
Subject to your compliance with these Terms of Use, Made in Togo grants you a limited, non-exclusive, non-transferable right to access and make personal use of the data on the site. No madeintogo.com Service or any part thereof may be reproduced, copied, sold, resold, visited or otherwise exploited for any commercial purpose without our express written permission. You must use the Made In Togo Services only as permitted by law. The licenses granted by Made In Togo will terminate if you fail to comply with these Terms of Use.
5. The madeintogo.com account
Our duty is to protect your personal data and ensure the security of your information. We will never ask you to transmit confidential information by e-mail. Fraudulent e-mails and websites are one of the main threats to the security of your account. As a user of the Made In Togo services, you assume responsibility for all activities carried out from your account. You must ensure that your password remains confidential and secure, to the extent permitted by law.
You are therefore responsible for informing us if you have reason to believe that your password is known to someone else, or if the password is used or likely to be used in an unauthorized manner. You are responsible for the validity and completeness of the information you have provided to us, and must inform us of any changes to this information.
You must not use the www.madeintogo.com services in a way that would cause, or is likely to cause, an interruption or damage to a service, in a fraudulent manner, or in connection with an illegal activity. We reserve the right to refuse access, to close an account if you are in violation of the terms of these Terms of Use.
6. Prohibitions
You must not use this site to:
• Commit or encourage an offence against the law,
• Transmit or distribute a virus or any other malicious material in any way that is offensive, shocking or disloyal,
• Carry out hacking,
• Infringe the rights of a third party,
• Send advertising or promotional materials without authorization,
• Annoy other users of the site.
If necessary, we will be obliged to report such infringements to the relevant authorities and to disclose your identity.
7. Comments, criticisms
You have the right to submit suggestions, ideas, questions or any other information as long as this content is not illegal, obscene, abusive, threatening, defamatory, libelous, infringing intellectual property rights, or harmful to third parties or objectionable and does not consist of or contain computer viruses, political activism, commercial solicitations.
If you post content or any other material on the site, you grant Made In Togo, free of charge, a transferable and sublicensable right to use, reproduce, modify, adapt, publish, translate, create a derivative work from, distribute, display this content worldwide and in any type of media. No moral rights are assigned under this clause.
You must not use a false e-mail address, impersonate any person or entity, or mislead as to the origin of a credit card or content.
You represent and warrant that you own or have the necessary rights to the content that you publish on the date of transmission of the content or material, that:
• The content and material are accurate,
• Use of the content and material that you have provided does not contravene any of madeintogo.com's procedures or guidelines and will not harm any person or entity (in particular that the content or material is not defamatory).
• You agree to indemnify madeintogo.com in the event of any action by a third party against madeintogo.com in connection with the content or material that you have provided, except in the event that the possible liability of madeintogo.com could be sought for not having removed content whose illicit nature had been notified to it, since this action would have as cause, basis or origin the content that you have communicated to us.
8. Intellectual Property Claims
If you believe that one of your intellectual property rights has been used in a way that may give rise to a concern that such rights have been infringed, please contact us.
9. Role of Made In Togo
Made In Togo allows local (Togolese) promoters to list and sell their products and services on the website www.madeintogo.com. The site provides a meeting place where merchants and buyers finalize their transactions. The merchant or third-party service provider is responsible for the services and sales of products and for complaints or any other problem arising or related to the sales contract between him and the buyer.
10. Liability of Made In Togo
We will ensure the availability of the Services of www.madeintogo.com. In addition, we will ensure maintenance, and will ensure the addition of new functionality. We will endeavor to limit the frequency and duration of suspensions or limitations related to various technical reasons.
11. Modification of the Service or Terms of Use
We reserve the right to make changes to any Made In Togo Service, our procedures, our terms and conditions, including these Terms of Use at any time. You are subject to the terms and conditions, procedures and Terms of Use in effect at the time you use the Service on the madeintogo.com website.
12. Non-waiver
If you violate the Terms of Use and we take no action, we will still be entitled to use our rights and remedies in all other situations where you violate these Terms of Use.
13. Minors
We do not contract with minors. We sell children's products to adults. If you are under 18, you may only use a Made In Togo Service under the supervision of a parent or guardian.
II. GENERAL TERMS AND CONDITIONS OF SALE (GTC)
NB: Please read the general terms and conditions of sale carefully. By using our Services, you agree to be subject to these conditions
1. General
These terms and conditions of sale aim to define the contractual relations between the merchant and the buyer and the conditions applicable to any purchase. The acquisition of a good or service through this site implies unconditional acceptance by the buyer and the merchant of these terms and conditions of sale.
MADE IN TOGO SARL reserves the right to modify its terms and conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
2. Purpose
The purpose of these terms and conditions of sale is to define the rights and obligations of the parties in the context of the online sale of goods offered on www.madeintogo.com. The acquisition of a good or service through this site implies unconditional acceptance by the buyer of these terms and conditions of sale.
3. Orders
If you wish to purchase one or more products listed on the Website, you must select each product you wish to purchase and add it to your shopping cart. When you have selected all the products you wish to purchase, you can confirm the contents of your shopping cart and place the order.
Made In Togo SARL confirms acceptance of your order to your email address. The sale will only be concluded upon order confirmation. We will inform you of the dispatch of your items.
If the delivery time is exceeded by 7 days, the customer can contact customer service by registered letter with acknowledgment of receipt.
Acceptance of the conditions
Any order for a product listed on the site www.madeintogo.com requires prior consultation of these general conditions. The buyer acknowledges having read, at the time of placing the order, the specific conditions of sale stated on the site and expressly declares to accept them without reservation.
Prices
Prices are expressed in CFA francs (XOF) by default with their equivalent in Euros and US Dollars. The price indicated on the product photos does not take into account transport. In the event of an order outside Togo, customs duties or other local taxes not within the jurisdiction of Made In Togo SARL will be applied. We advise you to inquire about these aspects with your local authorities. Made In Togo SARL reserves the right to change its prices at any time, but products and services will be billed based on the rates in effect at the time orders are recorded.
Availability
Information about a product, including its category and essential characteristics, is mentioned on the page where the product is offered for sale. However, if, despite our vigilance, the products prove to be unavailable after your order, we will inform you by email and invite you to cancel or modify your order. This information will be provided to you within a reasonable time.
Payment terms
The price of the products is payable in cash on the day of the actual order. Payment is made by the means of payment available on the platform wwwmadeintogo.com. An order validated by the customer will only be considered effective when the payment center concerned has given its agreement. In the event of refusal of said center, the order will be automatically canceled and the customer will be notified by email.
4. Guarantees
A guarantee is granted on the majority of products available on the platform. Any product that is incomplete, damaged, or whose original packaging has been damaged will not be taken back or exchanged under the guarantee. Any order not shipped within 30 days is cancelled and refunded to the customer.
5. Responsibilities
The language of this contract is French. Made In Togo SARL cannot be held responsible for damages of any nature, whether material, immaterial or physical, which could result from the improper use of the products sold. The liability of Made In Togo SARL will in any event be limited to the amount of the order.
In the event of a dispute, the customer will contact Made In Togo SARL as a priority to obtain an amicable settlement. In the event of failure of the amicable settlement, the courts of Lomé will have jurisdiction to hear the dispute.
It is your responsibility to check with the local authorities the possibilities of importing the products you plan to order. Of course, for any questions about the products you can contact our customer service:
Made In Togo SARL cannot be held responsible for the non-performance of the contract, in the event of force majeure, disruption or total or partial strike, in particular of postal services and means of transport, flood or fire.
6. Applicable law These general conditions of sale and the online sales contract are subject to Togolese law.
III. DATA PROTECTION AND CONFIDENTIALITY
1. Confidentiality
The information collected on the buyer during the distance sale is mandatory for the processing and routing of orders and the establishment of invoices. Failure to provide information results in the non-validation of the order.
Made In Togo SARL undertakes not to communicate the contact details of its customers to a third party. Minors are not authorized to enter into contracts on this site without the authorization of parental authority.
2. Data security
The site offers you secure computer procedures to pay for your purchases. Your payment data concerning you is not stored on our site, reducing the risks of fraud by hacking our site.
3. Proof of the transaction
Made In Togo SARL is responsible for archiving in computerized registers, stored in the computer systems, the proof of communications, orders and payments between the parties.
IV. CONDITIONS OF DELIVERY, RETURN AND REFUND
1. Delivery of purchases
It is the customer's responsibility to check the shipments upon arrival of his order and to make any reservations and complaints that appear justified. Made In Togo SARL cannot be held responsible